About Us - Auto Body World
With eight state-of-the-art auto body shops in the metro Phoenix and Casa Grande markets, Auto Body World has grown to become Arizona's Leader in Collision Repair. Auto Body World is proud to be the largest independently owned and operated collision repairer in Arizona. The Company was founded by current CEO, David Fait's father, and began doing business in Phoenix in 1962. From the very beginning, Auto Body World has built its reputation from a tradition of integrity and excellence that remains deeply embedded in the Company culture. Today, Auto Body World remains committed to the values that have allowed us to remain the collision repairer of choice in the communities we serve.
Auto Body World is proud to be the largest independently owned and operated body & paint collision repair company in Arizona. We use the very latest in damage analysis, body repair, and refinish technologies which allow us to perform each repair to strict industry, insurance, and Customer requirements. Our quality, speed, and Customer satisfaction rating scores lead among many of the largest collision repair organizations across the US. Our expert repair teams use our unique and award-winning RPMtm repair flow process to ensure that every detail of the repair is met, and that every Customer is "Delighted."
Our Vision
Arizona's Leader in Collision Repair
Our Mission
Provide World Class Solutions to our Customers through Self Managed Teams
Delivering Reliable Top Performance and Extraordinary Customer Service
Recent Press Releases/Media/Annoucements
Dec 2011 - Auto Body World featured as a 2011 Top Shop in ABRN magazine
Oct 2011 - Auto Body World named as one of Top Ten Shops by ABRN Magazine in National Top Shop Competition
Jun 2011- Auto Body World announces addition of its eight location in Chandler, AZ
Jul 2010 - ABRN - Lean: One Size Does Not Fit All
Jun 2010 - Auto Body World announces two employee promotions at North Phoenix location
Dec 2009 - Auto Body World featured in December 2009 issue of Automotive Body Repair News (ABRN)
Nov 2009 - Auto Body World named as 1st Place Winner - ABRN National TOP SHOP Contest (view Press Release)
July 2009 - Auto Body News (click to view)
May 2009 - Arizona Business Gazette (click to view)
May 2009 - Highline Auto (click to view)
Serving our Community
Auto Body World and it's employees are dedicated to serving their local communities. Each year, ABW partners with local chartities to provide financial support and services. Here are just some of the organizations ABW has recently supported:
- March of Dimes
- St. Mary's Food Bank
- American Cancer Society
- Breast Cancer Awareness
- Recycled Rides
- Skills USA
ABW's employees donated 740 pairs of socks to the Shoe Box Ministry last year, benefiting the Phoenix-area homeless. Each year ABW's employees also make a generous donation to the Sunshine Angels, which benefits children in Child Protective Services.
Brief History
2011- Opened 8th Collision Center (34,000 sq. ft.) – 6815 W. Chandler Blvd, Chanlder, AZ
2010- Partnered with PPG Industries and Finishmaster to Implement PPG Premium Waterborne Paints
2009- Partnered with Henry Brown Chevrolet to Open On-Site Satellite Location (7th) in Gilbert, AZ
2008- Implemented Industry-Leading Repair Management Technology Platform
2008- Partnered with Henry Brown Chevrolet to Open (6th) Location in Casa Grande, AZ
2007- Closed Oldest Collision Center at 27th Avenue & Maryland (Phoenix) to Expand Operations into Growing Markets
2006- Designed and Implemented Industry Leading LEAN Workflow Model (called RPM, or "Rapid Production Model")
2004 - Opened 6th Collision Center (30,000 sq. ft.) – 5620 E. Baseline Rd., Mesa, AZ
2002 - Opened 5th Collision Center (30,000 sq. ft.) – 901 N. 99th Ave., Tolleson, AZ
1999 - Opened 4th Collision Center (17,000 sq. ft.) – 1740 W. Elliot Rd., Gilbert, AZ
1999 - David Fait (CEO) won Small Businessman of the Year Award
1998 - Auto Body World won National Collision Center of the Year Award
1997 - Began Making Follow-up Calls to Customers to Ask Whether They Were “DELIGHTED” With Their Repair
1996 - Opened Third Collision Center (22,000 sq. ft.) – 3756 E. Bell Rd., Phoenix, AZ
1992 - Computerized Company Operations Tracking Systems- Years Before Rest of Industry
1987 - Built Second Collision Center (23,000 sq. ft.) – 8708 W. Thunderbird Rd., Peoria, AZ
1968 - Built First New Collision Center – 27th Ave and Maryland, Phoenix
1962 - Business Relocated to Phoenix, Arizona
1946 - First Opened as "Fait Brothers Body Shop in South Dakota by Current CEO, David Fait's Father, Warren Fait
Recognition
1998-2011 - Rated A+ by the
Better Business Bureau of Arizona (click to view)
2009- Auto Body World wins 1st Place in Automotive Body Repair News' (ABRN) Top Shop National Competition
2005 - ASU “Spirit of Enterprise Finalist”
2003 - BBB of Central/Northern Arizona “Business Ethics Award Finalist”
2002 - BBB of Central/Northern Arizona “Business Ethics Award Finalist”
2001-2002 - Mark Salem Recognition “Top 18 Collision Repair Centers in Phoenix”
2000 - Phoenix Police Dept. “Certificate of Appreciation”
1999 - Phoenix Chamber of Commerce “Small Businessman of the Year”
1998 - Collision Business of the Year (National Award)
Location Managers
| Peoria: |
Monte Glanzer |
| North Phoenix/Scottsdale: |
Paul Nelson |
| Gilbert: |
Sean St. Cyr |
| Tolleson: |
Monte Glanzer |
| Mesa: |
Noel Brown |
| Chandler/Tempe: |
Ryan Downs |
| Casa Grande: |
Sean St. Cyr |
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District Managers
Sean St. Cyr
Senior Leadership Team
| Chief Executive Officer: |
David Fait |
| President: |
Mark Turner |
| Chief Financial Officer: |
Dave Bybee, MBA |
| Chief Admin. Officer: |
Lorie Kinman |